ROOTED VISION

Culture Through Creation

Terms of Service

Last Updated: June 6, 2026

Welcome to Rooted Vision. These Terms of Service (“Terms”) govern your use of the Rooted Vision website located at rootvision.ca and any related services, products, content, or communications provided by Rooted Vision (“we,” “our,” or “us”).

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Rooted Vision

Rooted Vision is an Indigenous owned creative platform based in Ottawa, Ontario, Canada. Through our Studio, Drop, Gallery, and community initiatives, we provide creative services, cultural storytelling, original content, apparel, artwork, and related experiences.

2. Website Use

You agree to use this website in a lawful and respectful manner.

You may not:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to website systems or data.
  • Disrupt or interfere with the operation or security of the website.
  • Copy, reproduce, distribute, or exploit website content without written permission.
  • Use the website in a manner that infringes upon the rights of others.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

3. Intellectual Property

Unless otherwise stated, all content on this website is owned by Rooted Vision or used with appropriate permission.

This includes, but is not limited to:

  • Rooted Vision branding and logos
  • Website content and copy
  • Original artwork and photography
  • Spirit Warrior collection designs
  • Rooted Vision apparel designs
  • Graphics, visual assets, and creative materials

You may not reproduce, modify, distribute, sell, publish, or commercially exploit any content from this website without prior written consent.

All rights are reserved.

4. Studio Services

The Studio provides creative services including branding, consultation, creative direction, EPK design, visual storytelling, and related creative work.

Submission of an inquiry form does not create a client relationship or guarantee acceptance of a project.

Project scope, timelines, deliverables, pricing, and payment terms will be agreed upon separately before work begins.

Unless otherwise stated in a written agreement, all project timelines are estimates and may be adjusted based on project requirements, revisions, or client responsiveness.

5. Products and Collections

Rooted Vision may offer apparel, prints, artwork, creative products, and collaborative releases through The Drop, Gallery, or future storefronts.

We may change product availability without notice. In addition, we regularly update collections, products, pricing, and release schedules to reflect creative direction and business needs.

While we work to display products accurately, colours and product appearance may vary depending on device settings, screen calibration, and production methods. Therefore, product images should serve as general representations rather than exact reproductions.

Furthermore, we may introduce new products, retire existing collections, or modify pricing at any time. As a result, availability and selection may change without prior notice.

6. Orders and Payments

When purchases become available through our website, all transactions will be processed through secure third-party payment providers.

By placing an order, you agree to provide accurate and complete information required to complete the transaction.

We reserve the right to refuse, cancel, or limit orders where necessary, including cases involving pricing errors, suspected fraud, or inventory issues.

7. Shipping and Fulfillment

Shipping timelines are estimates and may vary depending on production schedules, fulfillment partners, carrier performance, weather conditions, or other circumstances outside our control.

Rooted Vision is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information at the time of purchase.

8. Returns and Refunds

Return and refund policies may vary depending on the product, collection, or service involved.

Specific return and refund terms will be provided at the point of sale when applicable.

For creative services, payments may be non-refundable once work has commenced unless otherwise agreed upon in writing.

9. User Submissions

Information submitted through contact forms, inquiries, collaboration requests, or other website forms must be accurate and lawful.

By submitting content through the website, you confirm that you have the right to provide such information and that it does not violate the rights of any third party.

10. Third-Party Services

This website may use or link to third-party services, including but not limited to:

  • WordPress
  • WooCommerce
  • WPForms
  • MailerLite or other email providers
  • Instagram
  • Google services
  • Payment processors

We are not responsible for the content, policies, or practices of third-party services.

Your use of those services may be governed by their own terms and policies.

11. Limitation of Liability

To the fullest extent permitted by law, Rooted Vision shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Inability to access the website
  • Products purchased through the website
  • Services provided by Rooted Vision
  • Reliance on information published on the website

Furthermore, while we strive to provide accurate and up-to-date information, we cannot guarantee that all content will remain complete, current, or error-free at all times. Therefore, you use this website and its content at your own discretion.

In addition, Rooted Vision does not guarantee specific results from the use of its services, products, or content. As a result, users remain responsible for evaluating information before relying on it for personal, professional, or commercial purposes.

12. Indemnification

You agree to indemnify and hold harmless Rooted Vision, its owners, collaborators, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

We encourage you to review the Privacy Policy to understand how personal information is collected, used, and protected – Here

14. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the website following any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the courts of Ontario, Canada.

16. Contact Information

If you have questions regarding these Terms of Service, please contact:

Rooted Vision
Ottawa, Ontario, Canada
Email: info@rootedvision.ca